When first logging into the Cisco Unity Connection voicemail system, voicemail users will be prompted to set a personal greeting and customized personal identification number (PIN). Follow the instructions below in order to set your voicemail greeting and PIN. +
NOTE: The new voicemail system will lock automatically after 3 failed login attempts. It will automatically unlock after 30 minutes.
Press the Voicemail button on your phone.
When you are prompted to enter your PIN, enter 159357 (the default PIN) followed by #.
A self-enrollment procedure will begin and you will be prompted to:
1. Record your name
2. Record your greeting
3. Set up a new PIN (Personal Identification Number)
NOTE: Your PIN needs to be a random combination of six digits and cannot be consecutive numbers in
predictable sequence.