Requirements:

  • Active internet connection
  • Smith & Howard network account
  • Access to Outlook

Attach an email:

  1. Navigate to the email you would like to include with your help desk ticket in Outlook.



  2. Right click and click Copy.


  3. Open a New Email

  4. In the body of the email, right click and click the  icon under Paste Options. This will attach the email under Attached.



  5. Insert any additional infomration into the body of the email.

  6. Continue filling out the To... and Subject with To... being [email protected]

Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE or by emailing the help desk at [email protected]