Requirements:

  • Outlook 
  • Smith + Howard Email Account

Overview:


This is an article to guide a member to adjust their Outlook's email retention. By default Microsoft sets a 1.5 year retention for email. This will help expand that retention and automatically download all emails older than 1.5 years. 

  • Section 1
  • Section 2


Adjusting Email History:


Open Outlook

1.       Click File > Account Settings > Account Settings.



2.      A new window will appear. On the Email tab, select your email account and click Change.



3.       Drag the Download email for the past: slider to the desired amount of time or to the far right to All.



4.       Click Next, and then Done. Close out the window and restart Outlook.